Privacy Policy

Effective date: June 14, 2026  ·  App: Guild Rally

Your privacy is important to us. This Privacy Policy explains how Guild Rally ("we", "us", or "our") collects, uses, discloses, and protects information when you use our mobile application ("App") and website.

We follow these principles:

• We don't ask for personal information unless we truly need it.
• We don't share your personal information except to operate the app, comply with the law, or protect our rights.
• We don't sell your data to third parties or use it for advertising.

1. Information We Collect

Directly from you

• Account information: When you create an account, we collect your email address and chosen username. We may collect this information through third-party authentication services (Apple Sign-In, Google Sign-In).
• Profile information: Display name, avatar emoji or uploaded profile image, and any other profile details you choose to provide.
• Content you create: Guild names, descriptions, quest details, discussion posts, poll responses, and any other content you post inside the app.
• Location text: If you create a guild with a city or use the Explore feature to search by location, that location text is stored. We do not collect your device's GPS location.

Automatically when you use the App

• Usage data: Guild membership, quest RSVPs, attendance records, XP events, streak data, and in-app activity used to power features like leaderboards and rankings.
• Device information: Push notification tokens (via Expo Push Notification service) to deliver notifications to your device. We collect your device platform (iOS/Android) for this purpose.
• Images: If you upload a guild banner image or custom avatar image, the image file is stored in our cloud storage.

From third-party sources

• Authentication providers: If you sign in with Apple or Google, we receive your email address and basic profile information as authorized by you through those services. Visit Apple's or Google's privacy policies for details on how they handle your data.

2. How We Use Your Information

• To operate and provide the app's features (guilds, quests, invitations, polls, rankings, streaks).
• To display your username and avatar to other members of guilds you belong to.
• To send push notifications about quest updates, announcements, mentions, and other in-app events.
• To send email-based guild invitations when another user invites you by email.
• To calculate XP, leaderboard rankings, and streak tracking within guilds.
• To process in-app purchases (handled entirely by Apple — we do not collect or store payment or credit card information).
• To respond to your communications, including support requests.
• To improve the app and fix issues.
• To protect and enforce our legal rights.
• We do not sell your data to third parties.
• We do not use your data for advertising or ad targeting.

3. Data Sharing and Third-Party Services

Your information is shared only in these limited ways:

• Other guild members: Your username, avatar, and quest/attendance activity is visible to members of guilds you join.
• Public guilds: If you create or join a public guild, the guild name, description, and city are visible to all app users via the Explore screen.
• Service providers: We use third-party services for cloud hosting, database, authentication, file storage, push notification delivery, and payment processing. Each provider's own privacy policy applies to the data they process on our behalf.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. International Data Transfers

Our service providers may store and process data in countries outside your country of residence, including the United States. By using the app, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place with our service providers.

5. Data Retention

Your data is retained for as long as your account is active or as needed to provide the app's services. You may request deletion of your account and associated data by contacting us at the email below. Upon deletion, your profile, guild memberships, and created content will be removed. Some data may be retained as required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Data portability: Request your data in a commonly used, machine-readable format.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
• Restrict or object to processing: Request that we limit or stop processing your data in certain circumstances.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Children's Privacy

Guild Rally is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

8. Security

We take reasonable measures to protect your information, including encrypted data transmission (HTTPS), secure authentication provided by Supabase, and row-level security policies on our database. You play an important role in keeping your information secure by maintaining the confidentiality of your account credentials. No system is perfectly secure, and we cannot guarantee absolute security.

9. Push Notifications

We use Expo Push Notifications to send you alerts about quest updates, mentions, announcements, and other in-app events. You can manage or disable push notifications at any time through your device's settings. Disabling push notifications does not affect in-app notifications.

10. In-App Purchases

Guild Rally may offer in-app purchases. All payment processing is handled by Apple through the App Store. We do not collect, store, or have access to your payment information or credit card details. Please refer to Apple's Privacy Policy for information about how they handle payment data.

11. Changes to This Policy

We may update this policy from time to time. We will notify users of material changes by updating the effective date above. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions, data access requests, or data deletion requests, contact us at:
[email protected]